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Front Line Skills for Bottom Line ResultsSM will improve the way your team communicates with customers and coworkers. This proven online learning platform delivers world-class skills designed to improve customer satisfaction levels, reduce employee turnover and enhance teamwork. Over 120 skill-driven training lessons cover the full spectrum of customer service, client retention, team building, inclusion, employee relations, email etiquette, conflict resolution and management development topics. This intuitive platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative tracking system enables managers to monitor performance, recognize gaps and track progress. Courses available via web-based delivery as well as LMS courses for your Learning Management System.


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"This platform is one of the better corporate training systems we've seen. Your material is presented in a contemporary and professional fashion making it much more engaging."

Symantec Company logo

" is an invaluable tool for both identifying and correcting our poor service habits. Without a doubt, the best training our staff has ever received!"

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"Over 93% of learners reported that your content is educational, applicable and in alignment with helping them perform better at their job."

Dow Chemical Company logo
New Inquiries:  | 800.882.9911
Client Success Team:  | 314.291.5905
30 Hollenberg Ct.  St. Louis, MO 63044 
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