Telephone Doctor® Customer Service Training has helped tens of
thousands of organizations improve the way they communicate with
their customers. Originally only available as classroom training
courseware, the proven skills and techniques in our Complete Video
Training Library may now be accessed in a convenient, web-based
system called ServiceSkills.Com.
Team members will view the video course online, review the key
points from each course, challenge their retention with an online quiz,
email their results to a supervisor and print a certificate of
completion if they're successful.
|
