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ServiceSkills is a trusted online training tool that will improve your company’s customer service skills by covering a broad range of topics including, handling and resolving conflicts, maintaining professionalism, managing customer complaints, call center training and teaching respect in the workplace. With access to the online library at your fingertips, you’ll be able to create a professional environment within your company and improve communications and customer service skills with the people you do business with. You’ll also receive a vital tracking system that encourages your managers to stay up to date on usage, performance issues and track overall progress through the courses.
- 8 Keys To A More Respectful Workplace
- Basic Selling Skills from A to Z
- Conflict Resolution Series
- Telephone Doctor® Customer Service Series
- And more…
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customer service and workplace training tool!