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ServiceSkills is a trusted online training platform that will improve your team’s customer service skills. Hundreds of courses cover the spectrum of soft skills including, handling and resolving conflicts, maintaining professionalism, managing customer complaints, call center training and teaching respect in the workplace. With access to the online library at your fingertips, you’ll be able to create a professional environment within your company and improve communications and customer service skills with the people you do business with. You’ll also receive a vital tracking system that encourages your managers to stay up to date on usage, performance issues and track overall progress through the courses.
- Telephone Doctor® Customer Service Training Series
- 8 Keys To A More Respectful Workplace
- Email Etiquette & Business Writing Skills
- What To Say When Training Series
- Coaching & Mentoring Training Courses
- And much more…
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