Forbidden Phrase #2: We Can’t Do That

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When a customer makes a request, isn’t it abrupt and shocking when the response is, “We can’t do that.”? Instead, tell your customers what you CAN do!

We invite you to share this complimentary training lesson with your staff:

Would your team benefit from more skills and techniques like this? This module is one of hundreds included with ServiceSkills.com, America’s premier communication learning platform. Request a free demo code here.

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