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America's Premier
Customer Service Training
and Soft Skills eLearning

Boost Customer Service Skills
Elevate Teamwork and Collaboration
Develop A More Respectful Culture

Invest In Your Team's Growth

Most team members crave career development and the majority view company-supplied education as a valuable fringe benefit. A culture of continuous improvement is critical for employee retention and engagement. When you equip your staff with the techniques to succeed, the benefits extend to your customers, your staff & your organization. ServiceSkills will help:

  • Build a customer service dream team
  • Foster a more collaborative team environment 
  • Champion a culture of diversity, inclusion & respect
  • Enhance email & business writing skills
  • Develop key interpersonal people skills
  • Capitalize on coaching & mentoring opportunities
  • Improve internal coworker relationships
  • Reduce employee attrition & frustrating staff drama

Easy to Deploy.
Intuitive to Use.

Whether you choose our hosted platform or LMS courses, ServiceSkills makes it simple to deliver world-class skill development to your entire organization. This platform provides access to hundreds of customer service training and soft skills eLearning modules. Subscriptions include video lessons, quizzes, answer feedback along with a robust administrative management system which empowers supervisors to assign courses, monitor progress and recognize performance gaps – on both individual and team levels.

Our Customers Love the Results

“ServiceSkills Customer Service Training delivers quality training and backs it up with excellent customer support. One of the best companies I’ve had the pleasure to work with!”

What Problems Do We Solve?

ServiceSkills is the cure for customer service mishaps, excessive employee turnover, expensive customer attrition, frustrating missed revenue opportunities and annoying coworker drama.
 
Most team members want to do their very best at work. But for the majority of us, world-class “people skills” don’t evolve naturally. ServiceSkills addresses the full spectrum of soft skills topics including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, coaching, neurodiversity and more. Which of these training series will benefit your team the most?
 
Employee development is good for business.  See what dozens of current clients say about their ServiceSkills experience!
1 Minute Explainer Video

ServiceSkills Improves the Way Your Team Communicates with Customers & Coworkers

When you’re ready to improve customer service skills, elevate teamwork and build a culture of respect at your organization ServiceSkills is the affordable and effective eLearning choice.