ServiceSkills.com online learning features 120+ best-selling training modules which will help your team improve customer service skills, enhance teamwork and manage more effectively.
Our award-winning training offers real-world examples that show staff how to handle challenging customer service, coaching and peer communication situations. Learners are equipped with the strategies needed to turn an angry client into a lifelong customer.
- Increase customer loyalty
Customers who feel understood and valued will be customers for life, and refer your business to their friends. Our customer service training courses will teach your client-facing employees how to establish lasting relationships with your customers.
- Create a more respectful workplace
Workplace miscommunications and arguments take a toll on your team’s productivity. Our training platform will teach your employees how to resolve conflict quickly and constructively.
- Grow profit margins
The modern employee spends 80 percent of their time communicating. Give them the tools to communicate more effectively with each other, and treat customers more respectfully and productivity, referrals and profit are sure to go up.
Request a demo of this proven, affordable and highly effective online learning platform!
Customer Service ROIWHITE PAPER
Learn how communication skills training can grow your bottom line. Download the white paper!
"This soft skills learning platform is one of the better corporate training systems we've seen. Your material is presented in a contemporary and professional fashion making it much more engaging."
How Our Online Training System Works
ServiceSkills.com will help your organization raise customer satisfaction levels, improve productivity and reduce costly employee turnover. This interactive eLearning platform has been validated by millions of learners. The system is scalable & easy to implement.
This powerful online learning platform is available in an all-inclusive, cost-effective, annual subscription. Turnkey access to over 120 customer service training, team building & management eLearning modules. ServiceSkills is popular with organizations of every size.
Behavior change & skill retention are reinforced with streaming media, quizzes, post-quiz feedback, key points & certificates of completion. Supervisors assign courses, monitor performance gaps & track progress via a robust learning management system.