ServiceSkills is America’s premier online learning platform designed to help your staff enhance customer satisfaction, improve teamwork and manage more effectively.
Available for both hosted and LMS delivery, these award-winning e-learning courses deliver proven skills which empower your team to navigate challenging customer service and peer communication situations.
- Increase customer loyalty
Customers who feel understood and valued will be customers for life, and refer your business to their friends. Our customer service training courses will teach your customer service agents and client-facing employees how to establish lasting relationships with your customers.
- Create a more respectful workplace
Workplace miscommunications and arguments take a toll on your team’s productivity. Our training platform will help your employees learn how to resolve conflict quickly and constructively.
- Grow profit margins
Employees spend over 80 percent of their time communicating. Equiping them with the tools to communicate more effectively and to handle challenging customers service situations means client satisfaction and bottomline results are certain to increase.
Request a demo of this proven, affordable and highly effective communication skills learning platform
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Build the case for enhancing customer service skills training for your team members.
"This soft skills learning platform is one of the better corporate training systems we've seen. Your material is presented in a contemporary and professional fashion making it much more engaging."
AMERICA'S FAVORITE SOFT SKILLS TRAINING
ServiceSkills.com will help your organization raise customer satisfaction levels, improve productivity and reduce costly employee turnover. This interactive eLearning platform has been validated by millions of learners. The system is scalable & easy to implement.
This powerful online learning platform is available in an all-inclusive, cost-effective, annual subscription. Turnkey access to over 130 customer service training, team building & management eLearning modules. ServiceSkills is popular with organizations of every size.
Behavior change & skill retention are reinforced with streaming media, quizzes, post-quiz feedback, key points & certificates of completion. Supervisors assign courses, monitor performance gaps & track progress via a robust learning management system.