ServiceSkills provides communication skills training which will empower your staff to improve customer service, enhance team collaboration and manage more effectively.
Available via a hosted platform or as Learning Management System (LMS) courseware, these award-winning eLearning modules deliver proven techniques to help your team navigate challenging customer service, supervisory and peer communication situations.
- Increase customer loyalty
Our customer service training courses will teach your customer service agents and client-facing employees how to establish lasting relationships with your customers.
- Create a more respectful workplace
Workplace conflict and stalemate will take a toll on your team’s productivity. Our concise training modules will help your employees learn how to resolve conflict and improve workplace harmony.
- Grow profit margins
Employees spend over 80 percent of their time communicating. Equipping them with powerful tools to communicate more effectively means client satisfaction, a more respectful workplace and bottomline results.
Request a demo of this proven, affordable and highly effective communication skills learning platform.
Customer Service ROIWHITE PAPER
Build the case for enhancing customer service skills training for your team members.
"This soft skills learning platform is one of the better corporate training systems we've seen. Your material is presented in a contemporary and professional fashion making it much more engaging."
AMERICA'S FAVORITE SOFT SKILLS TRAINING
ServiceSkills.com will help your organization raise customer satisfaction levels, improve productivity and reduce costly employee turnover. This interactive eLearning platform has been validated by millions of learners. The system is scalable & easy to implement.
This powerful online learning platform is available in an all-inclusive, cost-effective, annual subscription. Turnkey access to over 130 customer service training, team building & management eLearning modules. ServiceSkills is popular with organizations of every size.
Behavior change & skill retention are reinforced with streaming media, quizzes, post-quiz feedback, key points & certificates of completion. Supervisors assign courses, monitor performance gaps & track progress via a robust learning management system.