About

America’s Premier Customer Service Training

Equip your team with the skills to:

Boost customer satisfaction levels
Enhance workplace respect
Improve team effectiveness
Maximize coaching and mentoring
Reduce costly staff turnover
Elevate Customer Service Interactions

As a leader in corporate learning & development soft skills training, ServiceSkills delivers proven online learning which improves the way your team communicates with customers and coworkers. A curated collection of hundreds of online video courses cover the spectrum of topics such as customer service, client success, workplace respect, team building, email etiquette, conflict resolution, diversity, harassment, anti-bullying, mentoring and more.

The platform features skill-driven video lessons, quizzes, answer feedback, key-point reminders and certificates of completion. A robust tracking system empowers your managers to monitor usage, recognize performance gaps and track progress. The all-inclusive annual subscription includes everything – there’s no hardware to buy or software to install. Customers with a Learning Management System (LMS) deliver this same content via SCORM courses. Enjoy this one minute explainer video:

"I've been in customer service management for 25 years and ServiceSkills.com is the best interactive customer service training program that I've ever found. Excellent and relevant topics in an easy-to-use format. I love it!"
- Linda Depew
Director, Customer Service
Aerus/Vollara/TriStar LLC

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Why ServiceSkills?

HIGHLY EFFECTIVE

ServiceSkills will help your organization improve customer satisfaction levels, raise productivity and reduce costly employee turnover. This interactive platform has been validated by millions of learners.

TRULY AFFORDABLE

This customer service training platform is available in a cost-effective, annual subscription. All-inclusive access to hundreds of customer service training, team building and communication skills eLearning modules.

SIMPLE & INTUITIVE

Behavior change & skill retention are reinforced with streaming media, quizzes, feedback & key points. Managers assign courses, monitor performance & track progress via a robust learning management system.