ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance teamwork.
Over 130 skill-driven training lessons cover the spectrum of customer service, client retention, team building, diversity & inclusion, employee relations, email etiquette, conflict resolution and management development topics. This intuitive platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion.
A robust administrative tracking system enables managers to monitor usage, recognize performance gaps and track progress by department or employee. And it’s all packaged in an intuitive, hosted SaaS platform. There’s no hardware to buy or software to install.
Organizations using a Learning Management System (LMS) can deliver this same proven training via SCORM and AICC-compliant courseware.
View this one minute explainer video, then request a demo code!
How Your ORGANIZATION Will Benefit
GROW YOUR BOTTOM LINE
Clearer communication means fewer mistakes and higher employee productivity. Investing in communication skills pays big dividends.
ENHANCE CUSTOMER LOYALTY
Customers who are treated well become customers for life and satisfied customers turn into referrals. That’s how good businesses grow.
IMPROVE TEAM COMMUNICATION
These highly effective just-in-time training vignettes will help your team improve the way they interact and resolve conflict with coworkers.