About

America’s Premier Soft Skills Training

Equip your team with the skills needed to:

  • Boost customer satisfaction levels
  • Enhance workplace respect
  • Improve team effectiveness
  • Maximize coaching and mentoring
  • Reduce costly staff turnover

ServiceSkills delivers proven online learning which improves the way your team communicates with customers and coworkers. A curated collection of more than 150 online courses cover the spectrum of people-skills topics such as customer service, workplace respect, team building, email etiquette, conflict resolution, diversity, harassment, bullying, mentoring and more.

The platform features skill-driven video lessons, quizzes, answer feedback, key-point reminders and certificates of completion.  A robust tracking system empowers your managers to monitor usage, recognize performance gaps and track progress. The all-inclusive annual subscription includes everything – there’s no hardware to buy or software to install. Customers with a Learning Management System (LMS) deliver this same content via SCORM courses. Enjoy this one minute explainer video:

"I've been in customer service management for 25 years and ServiceSkills.com is the best interactive customer service training program that I've ever found. Excellent and relevant topics in an easy-to-use format. I love it!"
- Linda Depew
Director, Customer Service
Aerus/Vollara/TriStar LLC

Get A Demo Code to Evaluate ServiceSkills

Get A Demo Code to Evaluate ServiceSkills