America’s Premier Soft-Skills eLearning
ServiceSkills is an award-winning collection of training courseware that improves the way your team communicates with customers and coworkers. This eLearning system delivers world-class soft skills designed to raise customer satisfaction levels, reduce customer attrition, lower employee turnover and enhance team communication.
150+ skill-driven learning lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, email, conflict resolution, mentoring and more. The platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion.
A robust administrative tracking system enables managers to monitor usage, recognize performance gaps and track progress by department and employee. Packaged in an intuitive, hosted web-based (SaaS) platform -there’s no hardware to buy or software to install. Organizations with a Learning Management System (LMS) can deliver this same content via SCORM and AICC-compliant courses. Enjoy this one minute explainer video:
- Linda Depew
Director, Customer Service
Why Subscribe To ServiceSkills.com?
ServiceSkills.com will help your organization raise customer satisfaction levels, improve productivity and reduce costly employee turnover. This interactive eLearning platform has been validated by millions of learners. The system is scalable & easy to implement.
This customer service training platform is available in a cost-effective, annual subscription. All-inclusive access to over 150 customer service training, team building & management eLearning modules. ServiceSkills is popular with organizations of every size.
Behavior change & skill retention are reinforced with streaming media, quizzes, post-quiz feedback, key points & certificates of completion. Supervisors assign courses, monitor performance gaps & track progress via a robust learning management system.