About

America’s Premier Customer Service Training

Equip your team with the skills to:

  • Boost customer satisfaction levels
  • Enhance workplace respect
  • Improve team effectiveness
  • Maximize coaching and mentoring
  • Reduce costly staff turnover
  • Elevate Customer Service Interactions

As a leader in corporate learning & development soft skills training, ServiceSkills delivers proven online learning which improves the way your team communicates with customers and coworkers. A curated collection of hundreds of online video courses cover the spectrum of topics such as customer service, client success, workplace respect, team building, email etiquette, conflict resolution, diversity, harassment, anti-bullying, mentoring and more.

The platform features skill-driven video lessons, quizzes, answer feedback, key-point reminders and certificates of completion.  A robust tracking system empowers your managers to monitor usage, recognize performance gaps and track progress. The all-inclusive annual subscription includes everything – there’s no hardware to buy or software to install. Customers with a Learning Management System (LMS) deliver this same content via SCORM courses. Enjoy this one minute explainer video:

"I've been in customer service management for 25 years and ServiceSkills.com is the best interactive customer service training program that I've ever found. Excellent and relevant topics in an easy-to-use format. I love it!"
- Linda Depew
Director, Customer Service
Aerus/Vollara/TriStar LLC

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Evaluate This Solution Request a Demo Code