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About

America’s Premier Customer Service Training

We’re glad you’re here.  At ServiceSkills, we market online learning that helps your staff improve the way they communicate with customers and coworkers.  With roots as Telephone Doctor Customer Service Training, our eLearning courses are the culmination of over three decades of experience in the corporate learning and development space.  All courses feature skill-driven video lessons, quizzes, answer feedback, key-point reminders and certificates of completion.  A robust administrative tracking system empowers supervisors to monitor usage, recognize performance gaps and track progress. 

ServiceSkills will equip your team to:

  • Boost customer satisfaction levels
  • Enhance workplace respect
  • Improve team effectiveness
  • Maximize coaching and mentoring
  • Reduce costly staff turnover
  • Elevate customer service interactions

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ServiceSkills delivers proven online learning that improves the way your team communicates with customers and coworkers. We offer you a curated collection of hundreds of online video courses that cover the spectrum of topics such as customer service, client success, workplace respect, team building, email etiquette, conflict resolution, diversity, harassment, anti-bullying, mentoring and more.