America’s Premier Soft Skills Training
Equip your team with the skills needed to:
- Boost customer satisfaction levels
- Enhance workplace respect
- Improve team effectiveness
- Maximize coaching and mentoring
- Reduce costly staff turnover
ServiceSkills delivers proven online learning which improves the way your team communicates with customers and coworkers. A curated collection of more than 150 online courses cover the spectrum of people-skills topics such as customer service, workplace respect, team building, email etiquette, conflict resolution, diversity, harassment, bullying, mentoring and more.
The platform features skill-driven video lessons, quizzes, answer feedback, key-point reminders and certificates of completion. A robust tracking system empowers your managers to monitor usage, recognize performance gaps and track progress. The all-inclusive annual subscription includes everything – there’s no hardware to buy or software to install. Customers with a Learning Management System (LMS) deliver this same content via SCORM courses. Enjoy this one minute explainer video:
- Linda Depew
Director, Customer Service
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Why Invest in ServiceSkills?
ServiceSkills will help your organization improve customer satisfaction levels, raise productivity and reduce costly employee turnover. This interactive eLearning platform has been validated by millions of learners.
This customer service training platform is available in a cost-effective, annual subscription. All-inclusive access to over 150 customer service training, team building & management eLearning modules.
Behavior change & skill retention are reinforced with streaming media, quizzes, feedback & key points. Supervisors assign courses, monitor performance gaps & track progress via a robust learning management system.