Testimonials & Resources

Learn How We Can Help Your Team

Spring Option
checklist

Testimonials

Don’t take our word for it – read what our customers have to say!

papers

White Papers

Learn why customer service training is critical to your organization’s success.

folder check

Case Studies

Discover how ServiceSkills has helped clients succeed with these success stories.

document search

Course Library

See our full course library with hundreds of customer service soft skills microlessons.

Collection of
Powerful Learning
Resources

In addition to hundreds of educational modules that help your employees improve their communication skills and customer service techniques, ServiceSkills offers a resources section that complements our training courses. Check out our blog posts, white papers, videos and case studies to learn how organizations in various industries benefit from customer service training.

resources

Blog Articles

Learn How We Can Help Your Team

Categories:

How to Treat Coworkers With Respect
A respectful workplace is not only calm and inviting, but it shows that...
The $50,000 an hour gate agent
Conventional CEO wisdom is that top management is worth a fortune because of...
How to Improve Customer Service
Here’s What You Need to Know About Boosting Employee Customer Service Skills Research...
Basic Selling Skills: Closing
We invite you to share this complimentary learning lesson with your team: Everyone...
Are you a ZOOM ZOMBIE?
Online Meeting Etiquette  – by Nancy Friedman, Founder Telephone Doctor Customer Service Training...
How To Ruin A Virtual Meeting
ServiceSkills eLearning Announces New Training Series: HOW TO RUIN A VIRTUAL MEETING ServiceSkills,...
Helping All Types of Thinkers Reach Their Potential
Neurodiversity at Work In March 2021, a cover letter handwritten by Ryan Lowry...
Press Release | Neurodiversity At Work
Neurodiversity At Work eLearning Series ST. LOUIS (PRWEB) ServiceSkills, America’s premier provider of...
Five Simple Questions for Customers That Will Boost Your Sales
Up-selling, cross selling, suggestive selling – regardless of what you call it, if...