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Customer Service
Team Building
Respectful Workplace
Management and Leadership
Telephone Doctor Customer Service Collection
Customer Service & Phone Skills Microlessons
Emotional Intelligence at Work℠
ServiceMatters℠ Peer to Peer Series
Service Excellence For Field Reps℠
Manners Matter℠
Basic Selling Skills Microlessons
Email Matters℠ The Art of Better Service Series
That’s Just Rude℠ Rudeness Matrix Series
Generations @ Work℠ Series
How to Ruin a Virtual Meeting℠ Series
How To Be A Terrible Team Member℠ Series
What To Say When℠ Team Building Series
8 Keys To A More Respectful Workplace℠ Series
WACTEO℠ We Are Customers To Each Other Series
Neurodiversity at Work℠ Series
What To Say When℠ Conflict Resolution Series
Houndville℠ Animated Workplace Series
Managing Remote Teams℠ Series
What To Say When℠ Mentoring Series
Coaching: The Power of Questions℠ Series
Setting Performance Objectives That Work℠ Series
Delivering Feedback℠ Performance Series
Behavior-based Interviewing℠ Series
Using Competencies Successfully℠ Series
Content Hub
Telephone Doctor Customer Service Collection
Customer Service & Phone Skills Microlessons
Emotional Intelligence at Work℠
ServiceMatters℠ Peer to Peer Series
Service Excellence For Field Reps℠
Manners Matter℠
Basic Selling Skills Microlessons
Email Matters℠ The Art of Better Service Series
That’s Just Rude℠ Rudeness Matrix Series
What To Say When℠ Team Building Series
How To Be A Terrible Team Member℠ Series
How to Ruin a Virtual Meeting℠ Series
Generations @ Work℠ Series
Houndville℠ Animated Workplace Series
What To Say When℠ Conflict Resolution Series
Neurodiversity at Work℠ Series
WACTEO℠ We Are Customers To Each Other Series
8 Keys To A More Respectful Workplace℠ Series
Using Competencies Successfully℠ Series
Behavior-based Interviewing℠ Series
Delivering Feedback℠ Performance Series
Setting Performance Objectives That Work℠ Series
Coaching: The Power of Questions℠ Series
What To Say When℠ Mentoring Series
Managing Remote Teams℠ Series
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"What I appreciate most about ServiceSkills is the exceptional customer support and the quality of the training videos. Their support team is responsive, knowledgeable, and always ready to assist, making the experience of using the platform seamless. The training videos are concise, engaging, and directly relevant, providing my team with practical tools they can apply immediately. My team has..."
"ServiceSkills provides a structured and accessible overview of essential customer service techniques, enabling learners to seamlessly apply their knowledge in daily interactions with both internal and external customers."
"Allows teams to customize the content they want their analysts to learn, assign those trainings and then report on completion, without having to reach out to an administrator."
"Searching for an LMS was intimidating as a first time shopper. Not only is Service Skills by far the most customer service focuses LMS we found on the market, their own customer service is clearly a priority. Our contact, Anna, was informative through the process, personal, and always easy to talk to."
"Very easy to implement and get buy in from the team. System allows you easily assign training classes. Many are micro lessons which are easy to fit into the work day. Easy to monitor progress. The additional training tools to lead discussions and ask questions is extremely helpful."