8 Keys to a More Respectful Workplace™
Train your employees to listen effectively, act ethically and more!
95 percent of employees say “ respectful treatment of all employees at all levels” is the top factor for their job satisfaction. And respectful workplaces aren’t accidental.
This 8-course series will teach your employees what they need to know to promote respect throughout your organization.
Each video will cover a key area of workplace respect, including:
- How to spot, stop and avoid workplace harassment
- The importance of ethical principles like fairness, honesty, integrity and respect
- Why disagreeing constructively is important
- How to embrace the diversity of your team
- And more!
And because each ServiceSkills.com course comes with an overview sheet and quiz, allowing you to monitor your team’s progress and retention every step of the way.
Here’s what each of the 8 courses will cover:
Course 1: Act Ethically
Morals are how we distinguish right from wrong. In this course, your employees will learn how to incorporate fairness, honesty, integrity and respect into their day-to-day interactions with coworkers and clients.
Course 2: Disagree Constructively
Workplace conflict is inevitable, but how you argue is a choice. This course teaches your team how to argue in a constructive way, which allows your team to move forward rather than break down.
Course 3: Stop Workplace Harassment
To stop workplace harassment, the whole office must be on board. This course covers how to spot harassment, what to do if you see it and how to work as an organization to stop it in its tracks.
Course 4: Champion Diversity
“Tolerating” diversity isn’t enough. This course shows your team the importance of embracing diversity to the success of your whole organization. Only by championing diversity can your team collaborate effectively and produce quality work.
Course 5: Neutralize Bullying
Bullying should never be tolerated in the workplace. We’ll teach your team what to do when they spot bullying, and how to neutralize its effects.
Course 6: In Doubt? Find Out!
It’s possible to offend someone without meaning to do so. Good intentions aren’t enough—we’ll show your employees the importance of asking others how they’d like to be treated, and how this simple practice can build trust across your entire organization.
Course 7: Listen for Understanding
Effective listening across an organization is the key to fostering a safe, respectful workplace. This course shows your employees how a simple change in how they listen can have a great impact on your organization as a whole.
Course 8: Demonstrate Appreciation
Showing appreciation for your coworkers is so important. This video shows your team how simple acts of appreciation—public praise, giving credit to those who have earned it and generally being encouraging and supportive—can go a long way toward creating a better workplace for everyone.