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Neurodiversity at Work

Supporting Neurodivergent Colleagues & Customers

If you’ve spent much time in an office environment, you’re aware that everyone has their own unique style of doing things. Organizations wouldn’t be the diverse, successful and productive places they are if this weren’t so.  Most everyone is aware of the common meaning of diversity in the workplace, however there’s an important sub-component of diversity that’s rarely addressed but frequently encountered: neurodiversity

It can sometimes be a challenge to work alongside people who think, communicate or behave in ways we’re not used to.  Increasing our empathy and understanding surrounding neurodiversity will strengthen our organization, improve service levels and help our neurodivergent colleagues to perform to their potential.  

Here’s what your team will learn:

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Course

Introduction

No matter if you’re familiar with the term ‘neurodiversity’ or not, everyone can learn how to better support coworkers and clients who think, behave, or otherwise operate differently from us.

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Course

What is it?

In order to better support neurodivergent coworkers and clients, it’s important to first understand what neurodiversity entails.

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Course

Environment

Various environmental factors in the workplace can make or break certain employee’s productivity and mental wellbeing, particularly if they’re neurodivergent.

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Course

Supporting Coworkers

We Are Customers To Each Other, meaning we should treat our work colleagues the same as we treat valued customers. There are a variety of factors to be considered when creating an optimal working environment for our neurodivergent coworkers.

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Course

Supporting Clients

If you’re in a customer-facing position, it’s likely that you’ll interact with neurodivergent clients multiple times a day. By developing a better understanding of neurodiversity, you’ll improve your neurodivergent customers’ experience.

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Course

Recap

By developing a better understanding of neurodiversity, workplaces can become more welcoming, positive and productive places for both neurodivergent and neurotypical coworkers and clients.