Does this include admin tracking?

Yes, a powerful administrative tracking system is included with the hosted ServiceSkills platform. This system allows your supervisors and managers to:

  • Establish administrative hierarchies
  • Assign courses
  • Monitor progress
  • Recognize performance gaps
  • Track individual rates of completion
  • View scores
  • Generate management reports
  • Help validate this investment in your staff

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Your subscription also includes a personalized phone-based introduction session for your system administrator to ensure your organization gets maximum value from this platform.

Complete Customer service development library

Administrative Resources

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