Yes, a powerful administrative tracking system is included with the hosted ServiceSkills platform. This system allows your supervisors and managers to:
- Establish administrative hierarchies
- Assign courses
- Monitor progress
- Recognize performance gaps
- Track individual rates of completion
- View scores
- Generate management reports
- Help validate this investment in your staff
Your subscription also includes a personalized phone-based introduction session for your system administrator to ensure your organization gets maximum value from this platform.