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Proven Skills That Deliver Bottomline Results is America’s premier communication skills eLearning content. We deliver this training via our hosted platform or with LMS courses distributed on your learning management system. Topics your team will learn include:

  • Customer Service & Telephone Skills
  • Building Awareness Around Diversity, Harassment & Bullying
  • Generational Issues & Millennials
  • Improving Email Etiquette & Business Writing
  • Effectively Handling Irate Customers
  • Maximizing Coaching & Mentoring Situations
  • Recognizing Up-Sell Opportunities
  • Importance of Internal Customer Service
  • Resolving Conflict Between Coworkers and much more!