Customer Service Training for LMS
Install America’s premier collection of soft-skills eLearning courses on your Learning Management System. Our entire library of customer service, team building, email etiquette, phone skills, customer loyalty, conflict resolution and mentoring training courses are available in SCORM, xAPI and AICC-compliant builds. They’re ready to be installed onto your existing Learning Management System (LMS). Current clients using LMS platforms such as SABA, BlueVolt, Blackboard, SumTotal, Canvas, Moodle, Brightspace, Oracle Taleo Cloud, Adobe Captivate Prime, SuccessFactors SAP, OnPoint Digital, Cornerstone OnDemand and SkillSoft Skillport are enjoying successful learning outcomes from our 14 training series.
Features of our LMS modules include
- Efficient course completion times
- Broadcast quality, chaptered video presentations
- Quizzes with grading, post-quiz explanations and reporting functions
- Printable certificate of completion
- Bookmarking allows for individual self-paced learning
- Printable key points
- Many titles available in Latin American Spanish and Canadian French
Licensed in an annual subscription, these courses are published in SCORM, xAPI, or AICC-compliant modules for your Learning Management System. Many courses are also available in Spanish and French.
Available September 2019: All new LMS versions featuring:
- Simplified user interface – courses have a cleaner look that is significantly easier to navigate.
- Fully responsive design – courses sense the size and type of device on which they are being displayed and will reorient and reconfigure themselves appropriately.
- Cleaner, more modern design – courses have been redesigned with current Web design trends in mind.
- Improved accessibility design – courses have additional features for employees who might need accessible content.
Submit this form to request an LMS test file:
- Linda Depew
Director, Customer Service