Customer Service Training Courses
Add America’s favorite collection of soft-skills training courses to your Learning Management System. Our entire library of customer service, mentoring, email etiquette, phone skills, customer loyalty, team building, conflict resolution and management development training courses are available in SCORM, xAPI, and AICC-compliant builds. They’re ready to be installed onto your existing Learning Management System (LMS). Current clients using LMS platforms such as SABA, BlueVolt, Blackboard, SumTotal, Oracle Taleo Cloud, Adobe Captivate Prime, SuccessFactors SAP, OnPoint Digital, Moodle, Cornerstone and SkillSoft are enjoying successful learning outcomes from our 13 distinct series and 150+ learning modules.
Features of our LMS modules include
- Efficient course completion times
- Broadcast quality, chaptered video presentations
- Quizzes with grading, post-quiz explanations and reporting functions
- Printable certificate of completion
- Bookmarking allows for individual self-paced learning
- Printable key points
- Many titles available in Latin American Spanish and Canadian French
Available in an annual subscription, these courses are published in SCORM, xAPI, or AICC-compliant modules for your Learning Management System. Many courses are also available in Spanish and French.
Please submit this form to request an LMS test file.
- Linda Depew
Director, Customer Service