Improve Your Bottomline By Improving Your Front Line!

Soft Skills & Customer Service eLearning Solution

Affordable online learning designed to improve customer service skills, elevate teamwork, and build a culture of respect at your organization.

You’re a manager who cares deeply about the success of your business and your staff. When you invest in your team’s development, it benefits your employees, your customers & your organization.  Face it: Your staff members want to do their very best at work, but for most of us, world-class “people skills” don’t evolve naturally. The solution is a regular schedule of online communication skills training courses. When you’re ready to:

• Build a customer service dream team
• Foster a more collaborative team environment 
• Champion a culture of diversity, inclusion & respect
• Enhance email & business writing skills
• Develop key interpersonal people skills
• Capitalize on coaching & mentoring opportunities
• Improve internal coworker relationships
• Reduce employee attrition & frustrating staff drama

We offer two solutions to accommodate organizations of every size: Basic and Premium. While the content is identical on both platforms, the differences lie in the administrative management system, additional resources, personalized branding and support assistance. Let’s explore:

SoftSkillsU is the basic solution – budget access that’s intended for very small businesses with no more then 15 team members. Annual investment options range from $790 to $2,690.

SoftSkillsU includes:

• Annual subscription to 200+ soft skills eLearning modules
• quizzes, feedback and keypoint reminders

SoftSkillsU is self-serve, e-commerce option which does not include Administrative Management features, branding or client success support. Visit this page to sample a course from each series.

 — OR —

ServiceSkills is the premium solution – includes all the bells and whistles and is designed for organizations needing to provide 10 to 10,000 team members with a world-class soft skills eLearning experience. Annual investment options from $3,490 and up. The “per learner” investment drops as you add more licenses. Request a 10 minute virtual walk-through.  This page contains detailed descriptions of all the content.

ServiceSkills includes:

• Annual subscription with to 200+ soft skills eLearning modules
• quizzes, feedback and key point reminders
• Robust administrative control to assign courses, track learner progress and recognize performance gaps
• Administrator resource collection – tools to help maximize the benefit
• Customized branded landing page 
• Phone and email support from our Client Success Team

ServiceSkills is a full service online learning solution that includes powerful Admin Management features plus full client success support. (CC to recreate this table below)

A side by side comparison:

Ready to take the next step to begin improvement?  If SoftSkillsU (basic solution) is the right solution order online here. You’re protected by our 7 day satisfaction guarantee. 

If ServiceSkills (premium solution) is a better fit – or if you’re not certain – please request a no obligation demo to set up a ten minute virtual meeting with a representative.