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Improve Your Bottomline By Improving Your Front Line!

Soft Skills & Customer Service eLearning Solution

Affordable online learning designed to improve customer service skills, elevate teamwork, and build a culture of respect at your organization.

You’re a manager who cares deeply about the success of your business and your staff. When you invest in your team’s development, it benefits your employees, your customers & your organization.  Face it: Your staff members want to do their very best at work, but for most of us, world-class “people skills” don’t evolve naturally. The solution is a regular schedule of online communication skills training courses. When you’re ready to:

  • Build a customer service dream team
  • Foster a more collaborative team environment 
  • Champion a culture of diversity, inclusion & respect
  • Enhance email & business writing skills
  • Develop key interpersonal people skills
  • Capitalize on coaching & mentoring opportunities
  • Improve internal coworker relationships
  • Reduce employee attrition & frustrating staff drama

We offer two solutions to accommodate organizations of every size: Basic and Premium. While the content is identical on both platforms, the differences lie in the administrative management system, additional resources, personalized branding and support assistance. Let’s explore:

SoftSkillsU is the basic solution – budget access that’s intended for very small businesses with no more then 15 team members. Annual investment options range from $790 to $2,690.

SoftSkillsU includes:

  • Annual subscription to 200+ soft skills eLearning modules
  • quizzes, feedback and keypoint reminders

SoftSkillsU is self-serve, e-commerce option which does not include Administrative Management features, branding or client success support. Visit this page to sample a course from each series.

 — OR —

ServiceSkills is the premium solution – includes all the bells and whistles and is designed for organizations needing to provide 10 to 10,000 team members with a world-class soft skills eLearning experience. Annual investment options from $3,490 and up. The “per learner” investment drops as you add more licenses. Request a 10 minute virtual walk-throughThis page contains detailed descriptions of all the content.

ServiceSkills includes:

  • Annual subscription with to 200+ soft skills eLearning modules
  • quizzes, feedback and key point reminders
  • Robust administrative control to assign courses, track learner progress and recognize performance gaps
  • Administrator resource collection – tools to help maximize the benefit
  • Customized branded landing page 
  • Phone and email support from our Client Success Team

ServiceSkills is a full service online learning solution that includes powerful Admin Management features plus full client success support. (CC to recreate this table below)

A side by side comparison:


Easy to Deploy, Intuitive to Operate

Our customers appreciate the simplicity of delivering world-class eLearning to their entire organization. These solutions offer intuitive access to hundreds of customer service training and soft skills eLearning modules. Subscriptions include video lessons, quizzes and answer feedback.

SoftSkillsU (basic experience) FAQs 

ServiceSkills (premium experience) FAQs 


Communication Skills eLearning Library

Ready to take the next step to begin improvement?  If SoftSkillsU (basic solution) is the right solution order online here. You’re protected by our 7 day satisfaction guarantee. 

If ServiceSkills (premium solution) is a better fit – or if you’re not certain – please request a no obligation demo to set up a ten minute virtual meeting with a representative.