Business Writing & Email Customer Service Training – Email Matters℠ is designed to ensure your team is equipped to provide top-notch customer service via email. This series of 18 scenario-based courses will teach your team a string of best practices that can substantially improve the quality of the service your team delivers via email, online chat and all business writing. Your customer facing team members will learn how to write warm, engaging emails that keep customers satisfied.
Q: Would your staff benefit from hundreds more skills, strategies and techniques like this?
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