Most of us realize that extraneous mouth noises can be really annoying on a business call. No customer service agent purposefully sets out to be a loud breather or to annoyingly slurp their drink or to hum a “passage of time” tune with their mouth. Unfortunately all those gaffes happen with startling regularity at call centers and businesses on a daily basis.
Coughing or sniffling?
They’re all annoying and have no business on a business call! Awareness is the key to avoiding mouth noises on a business call. Let’s make sure we don’t put any of our customers through this same quiz!
Share this complimentary training lesson with your staff: