Most of us realize that extraneous mouth noises can be really annoying on a business call. No customer service agent purposefully sets out to be a loud breather or to annoyingly slurp their drink or to hum a “passage of time” tune with their mouth. Unfortunately all those gaffes happen with startling regularity at call centers and businesses on a daily basis. Heavy breathing? Chewing gum? Eating food? Slurping coffee? Coughing or sniffling? They’re all annoying and have no business on a business call! Awareness is the key to avoiding mouth noises on a business call. Let’s make sure we don’t put any of our customers through this same quiz! Share this complimentary training lesson with your staff: © ServiceSkills.com We encourage you to distribute this message to colleagues. When you’re ready to empower your staff with proven customer service and team building skills, please let us know.
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