Building a successful customer support team starts with a fundamental skill – listening to your customers to uncover and understand their needs. View a short list of possible customer needs and learn examples of thoughtful questions your teams can use to uncover the true needs of your customers.

We invite you to share this complimentary micro lesson with your team:

This module is one of hundreds included with ServiceSkills.com, America’s favorite communication skills learning platform. To learn more, request a no obligation demo.