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Are your managers setting realistic objectives with their staff? Or are they merely giving pep talks that achieve nothing? This 5 minute learning lesson breaks down the basics of setting S.M.A.R.T. objectives. S.M.A.R.T. objectives are:

  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Time-Bounded

We invite you to share this complimentary learning lesson with your team:

This module is one of hundreds included with ServiceSkills.com, America’s favorite communication skills learning platform. To learn more, request a no obligation demo

Give your staff the skills to handle every interaction with confidence, professionalism and care. Try ServiceSkills for free by entering your office email below.

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