Our job as service providers involves being friendly and building relationships. Giving one word answers to our clients will be perceived as cold and unhelpful. Learn to avoid one word answers by phrasing your responses in complete sentences.

We invite you to share this complimentary 60 Second Service Lesson℠ with your staff!

This module is one of hundreds included with ServiceSkills.com, America’s favorite communication learning platform. To learn more, request a no obligation demo.