It might sound simplistic or superficial but delivering superior customer service involves smiling. It doesn’t matter if you’re face-to-face or on the phone with a client, a genuine smile is obvious to that customer. Benefits of smiling include an emotional lift for you, a more friendly approach for the customer and a pleasant, upbeat demeanor for your entire interaction.

It’s an easy action to take that pays big dividends.

We invite you to share this complimentary 60 Second Service Lesson℠ with your team:

This module is one of hundreds included with ServiceSkills.com, America’s favorite communication learning platform. To learn more, request a no obligation demo.